cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JADEX1
New member
1 0 0 0
Message 1 of 4
172
Flag Post

Solved!

Instant Ink free trial

HP Recommended

Hi,

 

I bought my printer yesterday its the DeskJet 27100. It said it comes with a two month free trial. I have set up the printer today and also for instant ink but there is nothing showing about the free trial? I looked online and says you have to enrol within 7 days of set up to claim it which I have done on day one so not sure why I wasnt able to? 

any help would be great.

thanks!! 

1 ACCEPTED SOLUTION

Accepted Solutions
Jay_G24
HP Support Agent
HP Support Agent
16,326 16,281 1,318 1,510
Message 2 of 4
Flag Post
HP Recommended

Hi @JADEX1,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
Jay_G24
HP Support Agent
HP Support Agent
16,326 16,281 1,318 1,510
Message 2 of 4
Flag Post
HP Recommended

Hi @JADEX1,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

Was this reply helpful? Yes No
Maurice19
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I have got exactly the same problem

 

I have just installed my new DeskJet 27100 and signed up for instant ink. It says on the box that it comes with a two month free trial but there is nothing showing about the free trial??

Was this reply helpful? Yes No
KrazyToad
Retired
Retired
22,744 19,097 1,373 1,294
Message 4 of 4
Flag Post
HP Recommended

@Maurice19

 


Welcome to HP Support Community


I would like to help

 


I have sent you a private message. Please check your Inbox
 


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation