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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Instant Ink free trial

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Hi,

 

I bought my printer yesterday its the DeskJet 27100. It said it comes with a two month free trial. I have set up the printer today and also for instant ink but there is nothing showing about the free trial? I looked online and says you have to enrol within 7 days of set up to claim it which I have done on day one so not sure why I wasnt able to? 

any help would be great.

thanks!! 

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Hi @JADEX1,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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