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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I've noticed on a rare occasion that my instant ink page count will read zero instead of the actual count when I'm logged in to my HP instant ink account. 

Here's why.

I realized that I was checking on my renewal date. Apparently, there can be a delay in the values being updated in the HP server, especially if you've changed your pages-per-month choice. Wait a bit and the correct data will be populated and show correctly in your account.

For me, Instant Ink is a great, money saving service.

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