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‎02-02-2023 09:31 AM - last edited on ‎02-02-2023 11:15 AM by Retired

HP Recommended
Product: HP ENVY 5010 All-in-One Printer

HP envy 5010 printer instant ink says I have ink but nothing prints--don't use every often also just changed laptop with Windows 11--any suggestions how to fix??

1 REPLY 1

‎02-08-2023 05:30 AM

HP Recommended

Hi @jselig,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing print quality issues with your HP Envy 5010 printer.

 

Please follow the steps from this document. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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