Instant Ink service cancellation and printing

[SKLYNCH]

I recently termininate an Instant Ink contract for my HP ENVY 5032 printer. I can no longer print pages ( as per contract termination clause). If I purchase the original HP cartriges (HP 304) will the printer print normally or am I obliged to use the Instant Ink "service"  (which I found of no benefit or use to me) in order to print?  Are the cartridges used within the Instant Ink service exactly the same as those acquire from Amazon for example ? Thank you.

[Irwin6 · Accepted solution]

Hi @SKLYNCH,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer.

Once the instant ink service is cancelled, you can use the regular genuine HP ink cartridges compatible with your printer to resume printing.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[SKLYNCH]

Thanks for the support Irwin. Answer accepted. Rgds, SL