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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Chrisb99
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Message 1 of 2
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Instant Ink shipping

HP Recommended
Microsoft Windows 10 (64-bit)

I had to delete my home printer from my instant ink account because I couldn't ship my home ink to my home and my office ink to my office.  With people working from home a lot lately, you should offer this instead of making us make two accounts. I had to buy ink for my office printer because the ink was sent to my home which is 150 miles away and I ran out.

I didn't know that when I added my new home printer it changed the shipping address for my original instant ink that was being sent to my office. Can you please make it so you can have two or more shipping addresses. 

Having two accounts just make is confusing.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Chrisb99, Welcome to the HP Support Community!

 

Unfortunately, that is not possible. In this case, you will have to create 2 different account for both the printers as they are in different locations.

If you have 2 different printers in same location, then you may use the same account.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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