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‎09-28-2022 09:18 AM

HP Recommended
Product: HP ENVY 5663 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Advertising says Instant Ink is available for Puerto Rico. However Puerto Rico is not in the state drop down menu and it does not recognize the zip code either. How can I subscribe??

Category:
3 REPLIES 3

‎09-29-2022 04:07 AM

HP Recommended

Hi @Jose500,

 

Welcome to the HP Support Community. 

 

I understand that you want to enroll in instant ink. I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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‎09-29-2022 12:58 PM

HP Recommended

Seems to me like false advertising. Really a hassle to go thru all the steps without getting anywhere.

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‎10-01-2022 01:50 AM

HP Recommended

Hi @Jose500,

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our support,

 

Thank you have a great weekend.

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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