cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sph1212
New member
3 2 0 0
Message 1 of 6
292
Flag Post

Instant Ink to FPO Address

HP Recommended

I am stationed overseas with a USPS mailing address (FPO AE), and would like to signup for Instant Ink. The registration page does not offer "AE" in the state field, however.

 

I've seen similar questions asked on the message board for APO/FPO/DPO AE/AP/AA addresses, which were answered that a private message had been sent with a workaround. Request to also receive the workaround to signup for Instant Ink with an FPO AE address.

5 REPLIES 5
Jay_G24
HP Support Agent
HP Support Agent
15,060 15,021 1,214 1,371
Message 2 of 6
Flag Post
HP Recommended

Hi @sph1212,

 

I’d recommend you contact the HP Instant Ink team(contact info can be found on the home page)for assistance.

 

Have a great day! 

 

and, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Was this reply helpful? Yes No
sph1212
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Jay,

 

Not particularly helpful. Can't call the US phone number from overseas easily. And the automated chat thing stinks.

 

I'm posting this in the HP Instant Ink forum; not sure why the recommended solution is to contact the HP Instant Ink team. Why even have an HP Instant Ink forum, then??

 

This very same problem has been solved on previous threads via a private message providing steps to sign up APO/FPO/DPO addresses. All I'm asking for is the same.

Was this reply helpful? Yes No
Jay_G24
HP Support Agent
HP Support Agent
15,060 15,021 1,214 1,371
Message 4 of 6
Flag Post
HP Recommended

I understand but there is nothing I could do from my end, you will have to reach the HP Instant Ink phone/chat support team for assistance with this.

 

Chat support link

 

For more details, click on this link

  

They should be able to assist you with the issue. 

 

Hope this helps!

Was this reply helpful? Yes No
NST1
New member
1 1 0 0
Message 5 of 6
Flag Post
HP Recommended

I am having the same problem.   Companies like Amazon, banks etc. can ship to APO/DPO addresses.  Is there a solution or not?  I have spent two hours searching the website, getting no answers from the virtual chat, then having the connection drop on live support chat.  Yes or no, can HP ship to DPO address?  If not then I need to cancel my instant ink subscription.

Was this reply helpful? Yes No
Jay_G24
HP Support Agent
HP Support Agent
15,060 15,021 1,214 1,371
Message 6 of 6
Flag Post
HP Recommended

Hi @NST1,

 

I’d recommend you contact the HP Instant Ink Phone Support Team(contact info can be found on the home page)for assistance.

 

Have a great day! 

 

and, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation