• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎02-06-2021 10:29 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

On your 'Print History' page, you say "Pages printed without using Instant Ink cartridges are not recorded." If I 'print' a blank page, will that be recorded, and count against my Instant Ink page count?

Category:
3 REPLIES 3

‎02-08-2021 08:33 AM

HP Recommended

Hi @JN_CANT_GET_SUP,

 

I'd like to help!

 

If you're using instant ink cartridges if the printer prints a blank page it should not be counted as a part of your plan.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No

‎02-09-2021 08:00 PM

HP Recommended

I can't test this because I seem to be locked out of my Instant Ink cartridges right now, but I'm pretty sure I've printed blank pages before (to test connectivity) and they were counted.

Was this reply helpful? Yes No

‎02-10-2021 04:16 AM

HP Recommended

I have responded to your message, please check your inbox and respond with the requested details.

 

Let me know!

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.