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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Instant Ink

HP Recommended
Example: Pavilion 65XXHP Envy 7134
Microsoft Windows 10 (64-bit)

I have the HP Instant Ink status up on my screen which kept trying to load and failed so I cancelled it and now I can't get rid of it. Its been going for hours saying cancelling but it wont cancel and the cross doesn't close it down either.

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HP Support Agent
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Hi @Maureen17

Welcome to the HP Support Community. I'd be happy to assist you.

 

I have received your message with the email address registered with the Instant ink account. I see that the printer is online and connected. The ink levels in both the ink cartridges are more than 80%.

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

 

If the issue persists, restart the wireless router and the printer and try again.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Many thanks the issue is resolved

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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation