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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Android 9.0 Pie

I am attempting to enroll on Instant Program. I get all the way through and then it says "there was a problem finalizing your enrollment "

3 REPLIES 3
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Hi @BLEEGANTT,,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to finalize the instant ink subscription.

 

Try using a different browser to complete the enrolment, (Ex: Chrome, Firefox, Edge)

You may also refer to the document -- Enrolling in HP Instant Ink

 

Also, Make sure the date and time on the computer are set correctly.

 

If the error persists,

  • I've sent you a private message with further instructions to get this issue sorted.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping,

HP Recommended

HP's Instant Ink program is a subscription service that HP offers its customers, which uses your printer's usage data and your monthly printing habits to send regular ink refills right when you need them.

One convenience of an Instant Ink subscription is that ink cartridges are ordered automatically. Although it can take up to 10 days for the cartridges to arrive by mail, ink gets ordered well before you should ever run out. For this to happen, you need to have the printer connected to the internet. To set up the subscription account, you need a valid email address and to put a valid credit or debit card on file. Unless you suddenly decide to take on an enormous printing project, you should not run out of ink before replacement cartridges arrive. That's because an ink cartridge order is placed well before you're expected to run out—and this is based on the number of pages included in your monthly plan.

 

Regards,

Rachel Gomez

HP Recommended

HP's Instant Ink program is a membership administration that HP offers its clients, which utilizes your printer's use information and your month to month printing propensities to send standard ink tops off right when you really want them. One accommodation of an Instant Ink membership is that ink cartridges are requested consequently. Despite the fact that it can require as long as 10 days for the cartridges to show up via mail, ink gets requested well before you ought to at any point run out. For this to occur, you want to have the printer associated with the web. To set up the membership account, you want a substantial email address and to put a legitimate credit or charge card on record. Except if you out of nowhere choose to take on a gigantic printing project, you shouldn't run out of ink before substitution cartridges show up. That is on the grounds that an ink cartridge request is put well before you're supposed to run out — and this depends on the quantity of pages remembered for your month to month plan.

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