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‎03-23-2023 01:34 PM - last edited on ‎03-25-2023 03:08 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer

Purchased printer from family member who was signed up for instant ink.  I have installed on my computer and screen says I need to sign up for printer to work.  Is there a way to remove this road block from using printer without signing up?

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1 REPLY 1

‎03-26-2023 07:14 AM

HP Recommended

Hi @BD116,

 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP printer wherein it was previous subscribed for instant ink.

 

You need to remove the instant ink cartridges from the unit and use the regular cartridges from the store as the instant ink cartridges will only work if the printer is enrolled to instant ink.

 

I hope this helps.

Have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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