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‎06-01-2024 09:10 AM - last edited on ‎06-01-2024 12:05 PM by Retired

HP Recommended

Reps in the instant ink department customer care team only want to try and  upsale you with a product. The printer that I have is better than the all in one plan that they are trying to upsale. lost pages due to bad ink cartridge. Rep did not want to give me a month of service or any of that such.

1 REPLY 1

‎06-03-2024 04:17 PM

HP Recommended

Hi @TNSTEPHEN,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that you are looking for help with your instant ink account.

 

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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