Instant ink 5 month trial not showing on my account

[Jamesrenwick76]

I purchased a new hp envy 6032 and enrolled in the instant ink program. Just received my first batch of ink and when I checked on my hp smart app there is nowhere that says I have the 5 months free trial that came included. Just says my first bill will be at the end of the month. 

thanks in advance, James.

[Adela1982]

Hi I have the same issue, not able to get 4 months free trial thanks 

[Kumar0307 · Accepted solution]

@Jamesrenwick76, @Adela1982, Welcome to the HP Support Community!

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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