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‎03-19-2023 05:18 AM

HP Recommended

Hi. I bought a deakjet 4100e and it has 6 month instant ink free trial. I installed the app, made myself account, everything works, but i cant add my debitcard, so the free trial period doesn't activate. What i have to do?  

1 REPLY 1

‎03-21-2023 06:10 PM

HP Recommended

Hi @KristiPost,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted. Since the instant ink account details are confidential, please send me the required information via private message.  

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Alden4
HP Support 

I am an HP Employee.
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