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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: Instant ink black not been shipped but over 10 days
Create an account on the HP Community to personalize your profile and ask a question
11-13-2020 06:37 AM
Hi. My black ink stopped printing 2 months ago. I cleaned the heads but still doesnt work. Can find way of reporting faulty ink!. Registers 3/4 full on app. Suddenly on 3rd Nov I get an email saying I needed black ink urgently but I have not received. Shippment wont give tracking number and states not available. Virtual agents says it's been shipped. Hp support closed on a Friday lunch time? No number to call? Please help as can only printing colour!
Solved! Go to Solution.
Accepted Solutions
11-14-2020 07:28 AM
Hi @wellemma,
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
11-14-2020 07:28 AM
Hi @wellemma,
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
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