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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Microsoft Windows 10 (32-bit)

I've cancelled my instant ink subscription. I still have a full hardly used 2 cartridges and now I've got to throw them away and buy two new cartridges. I hardly used the scheme and hp would have been aware as they have only sent me one set of cartridges in 6 months  you would have thought they said as your using very little this scheme is not for you and allowed the cartridges just to run out of ink and then i would by new from a retailer   

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HP Recommended

Hi @Kwakers,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Since you canceled your account and looking for further assistance regarding the unused cartridges, 

 

This might require one on one interaction to fix the issue

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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