I enrolled in HP Instant Ink plan. My black ink cartridge ran out around 10 November, but It's been two weeks and I haven't received anything. And there is no delivery information either. I'd really appreciate your help!
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Thanks for your help! The instant ink team contacted me real soon. They told me that my package that was sent to me, was returned to them, and they told me to check the address.
It was strange because usually my landlord will help me receive packages if I'm not present, so I'm wondering how should the package be returned. Anyway, I've checked my address to make sure, and does that mean they will send me another package recently?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".