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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
coniknits
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Instant ink cartridge won't print

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HP OfficeJet 4655
Microsoft Windows 10 (64-bit)

I just installed a new cartridge I was sent via instant ink program. Color. Ever since installing it my printer will not print anything? So, I put the old color cartridge back in and still no printing. My printer won't print any test pages or anything I want to print. It is connected to the web and i've not changed anything but the cartridge. How do I contact HP by phone?

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Kumar0307
HP Support Agent
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@coniknits, Welcome to the HP Support Community!

  • Do you get any errors while printing?
  • Are you able to print in black? Remove the color ink cartridge and try printing/copying in black.

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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