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03-19-2022 04:27 AM
@Hannah_banana, Welcome to the HP Support Community! I’m here to help.
HP Instant Ink cartridges are property of HP. Kindly send them back to HP using the recycle envelope.
How to order another envelope or prepaid return address label: Sign into your HP Instant Ink account.
If HP Smart is listed at the top of the menu, click HP Instant Ink > Plan Overview in the left side menu, and then click Order a Cartridge Recycling Envelope at the bottom of the Ink Status area.
If HP Smart is not listed, click Order a Cartridge Recycling Envelope in the Help Center area.
Hope this helps! Let me know how it goes.
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