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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Beupoo
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Instant ink delayed and cash back not activated

HP Recommended
ENVY 5000 All-in-One Printer series
Microsoft Windows 10 (64-bit)

I have a new printer and I am a new Instant Ink customer. As the Instant ink cartridges are delayed, I received an e-mail May 5th, that I can buy HP 304 cartridges and get cashback from  ”www.hp.fi/IIcashback  for the cartridges I had to buy due to the delayed delivery. The cashback was scheduled to open May 11th. Unfortunately cascback for the cartridges are not available yet May 19th. Please, open the cashback service as HP Instant ink communicated. 

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Kumar0307
HP Support Agent
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Hi @Beupoo

Welcome to the HP Support Community.

 

Kindly contact the HP Instant Ink team in your region for further assistance with the cashback. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,491 1,738
Message 2 of 2
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HP Recommended

Hi @Beupoo

Welcome to the HP Support Community.

 

Kindly contact the HP Instant Ink team in your region for further assistance with the cashback. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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