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04-28-2022 01:51 PM
I have tried numerous times to sign up to instant ink and I'm taken round in circles never actually getting enrolled.
Today I've tried 10 times, it's been a while I thought I'd perceive. I got the furthest ever, actually got to enter my address and card details. I was so hopeful, I hit the final enroll button, it thought for a bit and said
'unable to finalise your subscription'
No explanation, no solution, just NO
Please help I'm paying a fortune for ink, I don't understand why it's so hard to enroll.
05-06-2022 12:14 PM
Welcome to the HP support community.
I understand that you are unable to enroll in an instant ink account, and I am glad to assist you.
I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee