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‎10-10-2023 01:29 PM - last edited on ‎10-10-2023 05:02 PM by Moderator

HP Recommended
Product: HP DeskJet 2710e All-in-One Printer

Hi… trying to register for Instant Ink… getting this error msg…

IMG_0043.png

 … after hours with support… being told that i need to install new regular cartridges first ( using ones that came with the printer just now)..anybody heard of that?   Tks.

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1 REPLY 1

‎10-11-2023 04:35 AM

HP Recommended

Hi @Partickzz,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Perform the steps from this document and see how it goes

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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