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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Remi7
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Instant ink free 6 months trial: only 1 month

HP Recommended
HP Deskjet 2742e
Microsoft Windows 10 (64-bit)

Hi there,

I  bought a new HP Deskjet 2742e from Walmart, today.

I set it up (although it was kinda difficult to get it working), however I wanted to enroll in the advertised "6 months free instant ink" program.
The box and leaflet that came with the printer stated 6 months free trial of Instant Ink.
I had no option to accept this offer come up during the enrolment/setup process.

The only thing I can do is apply for a 1 month "free trial" from the hpinstantink website. I didn't do this yet, as I wanted to get my full 6 months.

 

What should I do and how do I redeem the 6 months before the 7 days runs out?

Any help is welcome.

 

Thank you,

Remi

1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
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@Remi7, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for free Instant Ink months. Did you activate HP+ while the printer setup?

Click here for more info. The 6 months will be credited if you opted for HP+

 

Once enrolled, the free months will automatically be credited to your Instant Ink account.

If not, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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3 REPLIES 3
Kumar0307
HP Support Agent
HP Support Agent
22,899 22,867 1,653 1,964
Message 2 of 4
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HP Recommended

@Remi7, Welcome to the HP Support Community! I’m here to help.

 

I understand you are looking for free Instant Ink months. Did you activate HP+ while the printer setup?

Click here for more info. The 6 months will be credited if you opted for HP+

 

Once enrolled, the free months will automatically be credited to your Instant Ink account.

If not, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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Remi7
Author
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Hi Kumar,

 

Thanks so much for your help.

I went through the setup process again and indeed got offered my 6 months trial of HP+ this time.

Thank you once more and have a great day!

 

Kind regards,

Remi

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Kumar0307
HP Support Agent
HP Support Agent
22,899 22,867 1,653 1,964
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@Remi7

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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