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‎09-12-2020 09:20 AM

HP Recommended
Product: HP Envy Photo 6230
Operating System: Microsoft Windows 10 (64-bit)

Good morning, I have some offers for a used HP Envy Photo 6230 and I'd like to know:

  1. if I can enroll to the Instant Ink free plan even if the previous user already subscribed to Instant Ink.
  2. if any Envy Photo 62xx is eligible for Instant Ink or there are only special "versions" enabled which I have to specifically ask for.


Thank you in advance

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2020 10:43 AM

HP Recommended

@Bitblaster, Welcome to the HP Support Community!

 

If you are the new owner, the old Instant Ink account should be deleted first in order for you to create a new Instant Ink account and then enroll the printer in the free plan.

 

HP Envy Photo 6220 and 6230 printers are eligible for Instant Ink in Italy.

 

For more info, refer to Instant Ink home page.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎09-13-2020 10:43 AM

HP Recommended

@Bitblaster, Welcome to the HP Support Community!

 

If you are the new owner, the old Instant Ink account should be deleted first in order for you to create a new Instant Ink account and then enroll the printer in the free plan.

 

HP Envy Photo 6220 and 6230 printers are eligible for Instant Ink in Italy.

 

For more info, refer to Instant Ink home page.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎09-13-2020 04:07 PM

HP Recommended

@KUMAR0307, perfect, thank you for your support!

Was this reply helpful? Yes No
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