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‎04-20-2022 03:50 PM - last edited on ‎04-20-2022 03:54 PM by Moderator

HP Recommended
Product: HP ENVY Pro 6430 All-in-One Printer
Operating System: macOS 12.0 Monterey

Hello!
Today I set up and installed my new HP ENVY Pro 6430. I registered with instant ink. My printer states on the box that it comes with four months free instant ink but nowhere during setup was I prompted with anything to do with free months for instant ink and I don't see any record of it on my account either.

How do I get my free months of instant ink please and thanks?

Category:
1 REPLY 1

‎04-24-2022 10:32 AM

HP Recommended

Hi @aiscahill,

 

 Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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