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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY Pro 6430 All-in-One Printer
macOS 12.0 Monterey

Hello!
Today I set up and installed my new HP ENVY Pro 6430. I registered with instant ink. My printer states on the box that it comes with four months free instant ink but nowhere during setup was I prompted with anything to do with free months for instant ink and I don't see any record of it on my account either.

How do I get my free months of instant ink please and thanks?

1 REPLY 1
HP Recommended

Hi @aiscahill,

 

 Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to claim your promotional months

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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