Instant ink invoicing

[Eyeyamsc]

every time I try to download last months invoice I’m advised to check back in 24 hours. Please let me know how I can download my September invoice

[Gaya1239]

Hi @Eyeyamsc,

Welcome to the HP Support Community

I understand you need information on your HP Instant Ink Service. Not to worry I will help you to get a resolution to resolve the issue.

Instant ink invoicing

• View billing charges and print your invoice for any billing period.
• Sign into your account:
• Home / Home Office: Sign into your Instant Ink account
• Business: Sign into your Instant Ink for Business account
• Click HP Instant Ink > Print and Payment History, then expand the Print and Payment History section.
• Select the desired date, and then click Download for a specific bill, or Download All Invoices.
• There are a few reasons why your HP Instant Ink bill may not be exactly what you expected.
• Your monthly bill is based on the number of pages you print, not the number of shipments you receive.
• You are charged for additional pages if you print more than your plan amount and rollover balance.
• You are billed for additional pages during any trial period or free months.
• If you cancel, you are charged at the end of your final billing cycle. After this final charge, you are not charged again.
• You cannot change your billing date.

Please refer to this document: HP Instant Ink - Manage your account

Hope this helps! Keep me posted. 

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