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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎01-20-2021 12:12 PM

HP Recommended
Product: Desk jet 2755

Hi there,

 

So I recently enrolled in instant ink and it said my package was sent out on Dec 15. It never arrived and the last I checked it actually got sent back to hp without them even attempting delivery?! Super frustrating, I actually had to go out and buy ink as I had a number of documents waiting 

 

Anyway I tried to find a contact phone number or email for HP and so I kept going through the chat bot, but all this did was lead me around in circles. The one time it said it would give me a customer service phone number it just froze. Does anyone have a number or email? 

 

Thanks,

 

1 person had the same question
1 REPLY 1

‎01-20-2021 05:35 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.

 

Instant ink UK.png


Bob Headrick,  HP Expert

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