I would really like a way to help prevent overspend on my HP Instant Ink account. Given the subscription nature and the potential to be billed at a higher rate for "overuse", I think it's HP's duty to protect customers from overspending. This is a fundamental component of any such prescription service, such as phone / data plans, loans or bank services. This should be a fundamental part of HP's offering too.
So, I was wondering, how do I:
Set up notifications to state when I reach, or am about to reach, my monthly print limit
Optionally prevent printing when I reach my monthly limit so that I'm not subsequently charged and can wait for the next month's allowance
It's not immediately obvious from the Instant Ink account page, or on the printer config, where I can set this up.
I've shared the direct phone number and the chat link via private message.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602 I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".