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Message 1 of 2
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Instant ink payment

HP Recommended

I cancelled my subscription the day I got my free ink because that was a pre paid card, I was going to buy new inks myself and for some reason 5 months down the line they have charged me again.. why and how can I get my money back and complain?, the only reason I noticed was because I had a email saying I’ve updated my payment method... I’ve not. Been on the site since January??

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Middo1

Welcome to the HP Support Community. I'd be happy to assist you.

 

Kindly contact the Instant Ink team in your region for further assistance as this is a billing concern.

 

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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