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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I've replaced an empty/defective cartridge with a new one, original hp, but out of instant ink program.

Now the app says that hp can't monitor the status of my cartridge and they don't know when to send new cartridges. And they advise to contact hp technical support.  I'm continuing to pay the instant ink program. How can I restore the delivery of cartridges according to the instant ink program?

1 REPLY 1
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The document here has information on contacting HP to get replacement Instant Ink cartridges.  Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.

 

 

 

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Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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