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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-01-2020 03:36 PM

HP Recommended
Product: HP DeskJet 2362

I have set up my printer but I can’t get the printer information page to give me the code to set up instant ink it’s just not in there and it’s saying I can’t use the cartridges until I’ve set up instant ink and just seem to be going round in circles as I can’t print anything now.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-05-2020 03:22 AM

HP Recommended

Hi @LynnP48

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink enrollment.

 

As you are not able to print, I'd suggest you contact the Instant Ink team, they should be able to help you with this. 

 

I have sent you a private message with the contact details. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-05-2020 03:22 AM

HP Recommended

Hi @LynnP48

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink enrollment.

 

As you are not able to print, I'd suggest you contact the Instant Ink team, they should be able to help you with this. 

 

I have sent you a private message with the contact details. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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