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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

I recently cancelled my instant ink subscription as the ink always got to me later than I needed it and I often had to resort to manually purchasing ink. As a result, I have a full delivery of unopened instant ink. I understand the expectation that this be returned, but would like to know if, since it was completely unused, I will receive any credit back.

1 REPLY 1
HP Recommended

@o00bubbles00o 

 

Welcome to the HP English Community --

 

Short answer

 

No credit - You never owned the ink.

 

All Instant Ink activated cartridges and all Instant Ink / Subscription ink cartridges sent to you while your service is active remain the property of HP.  All such cartridges should be returned to HP.

 

Longer Answer - How it works - How to cancel - Instant Ink Support Contact Information

 

 HP Instant Ink Support - Website

Start here >>>  How Instant Ink works

 

++++++++++++++++++++++++

Instant Ink Support Website

 

  HP Instant Ink Support - Website

Change Country / Region as needed

Scroll down to find phone contact information

 

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities 

 

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

 

Section Cancel your account

OR

Direct Link

 Cancel your account

 

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a cancellation

 

 

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

Start with

 HP Instant Ink Support - Website

 >>> How Instant Ink works

 

Next...

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  HP Instant Ink Support - Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

 

OR

 

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.'

 

 

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People who own, use, and support HP devices.

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.