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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Fatpunk
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Instant ink subscriptions

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HP OfficeJet 7500A
Microsoft Windows 10 (64-bit)

I currently have an instant ink subscription for my printer, I am getting an A3 printer this week and wanted to know if I can have 2 subscriptions to cover the new printer?

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asmita6658
HP Support Agent
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Hi @Fatpunk

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink query. 

 

You can have multiple printers enrolled in Instant Ink with one email address as long as the printer is eligible for Instant Ink. Go to the Instant Ink page to and scroll down to check if your printer is eligible. 

 

HP OfficeJet 7500A is not eligible for Instant Ink due to unique supplies that:

 

1. Have different fill levels from store purchased supplies

2. Can be enabled or disabled from use in the printer via the Instant Ink program (the cloud).

 

This is also due to unique firmware in the printer that enables specific type of communication to the cloud. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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