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- HP Instant Ink
- Instant ink trial

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03-23-2024 10:39 AM
Not a problem just a question, I am currently enrolled in instant ink and am considering buying a new printer which comes with 6 months free, can I just set this up on my current account and not pay for 6 months or do I need to cancel and set up a new account? Regards Mike
03-25-2024 12:28 PM
Hi @Madf1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are looking to enroll your new printer in HP instant ink service once purchased.
If you are no longer planning to use the current printer, you will have to cancel it:
- You can continue printing with Instant Ink supplies until the end of your current billing cycle.
- At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.
- Your final monthly charge comes at the end of the billing cycle.
- The Paper Add-on service ends with your Instant Ink service.
Note: HP Instant Ink is based on the pages you print, not cartridges or shipments you receive.
To cancel:
1) Sign into your account Instant Ink account
2) Verify the serial number by selecting Overview, and then Printer Details in the Status area.
3) Click HP Instant Ink, then Update Plan in the left menu.
4) Scroll to Plan Details.
5) Click Cancel my HP Instant Ink Subscription and then follow the prompts.
You receive an email confirmation immediately, and another at the end of the billing cycle.
Refer to this video link for more information related to the issue.
Then you can use your new printer to enroll in instant ink service to get the free trial.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee