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01-13-2023 12:29 AM - last edited on 01-13-2023 11:26 AM by MayS
after many issues with my printer I cancelled the payment for instant ink. I have purchased HP ink cartridges independently and my printer will still not work. On the app it states I have enrolled my printer in instant ink. But then the next slide states I do not have an active plan. I have tried going into the update my plan section but there are no options there for me to cancel the plan. Can anyone help pls?
01-30-2023 08:35 AM
Welcome to the HP support community.
I understand that the instant ink cartridge is not printing, and I am glad to assist you.
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
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