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‎07-21-2020 04:40 AM

HP Recommended
Product: Deskjet 2600

My daughter purchased this printer,for me, quite some time ago. I use it very rarely but have now found it is out of ink. My daughter purchased a £3.50 prepaid card now I have come to register it does not recognise my printer Deskjet 2600. Help please 

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3 REPLIES 3

‎07-21-2020 10:44 AM

HP Recommended

Hi @Trudy1801

 

Welcome to the HP Support Community. 

 

Is the card an HP Prepaid instant ink card?

Have you enrolled your printer in instant ink service?

 

If you would like to enroll in instant ink, refer to -Enrolling in HP Instant Ink

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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‎07-24-2020 02:01 AM

HP Recommended

Hi, yes it is an hp prepaid card but I cannot register my printer because the system does not recognise my printer Deskjet 2600

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‎07-24-2020 02:30 AM

HP Recommended

@Trudy1801

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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