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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Has anyone else had problems trying to by instant ink?  So far I have spent about4 hours trying to enrol. The system keeps going round and round. I spoke to a patient man, I presume in India, who I couldn't hear properly because of the clamour in the background. He ended up as confused as me.  Will I really need to go shopping for ink?

1 REPLY 1
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Hi @Emlh,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to finalize the instant ink subscription.

 

Try using a different browser to complete the enrolment, (Ex: Chrome, Firefox, Edge)

 

You may also refer to the document -- Enrolling in HP Instant Ink

 

Also, Make sure the date and time on the computer are set correctly.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanksfor helping,


ANAND_ANDY
I am an HP Employee

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