InstantInk Solution Needed

[SADInstantUser]

Hi everyone,

Sadly I enrolled in the HP InstantInk program.  I am learning that the program is far more expensive for a user like me and I am trying to get out of the program without losing a lot of money that  has been paid to HP for over 1 year.  

How can I gracefully get out of this program where I do not lose money?  I am trying to use up the ink that I have before buying store bought cartridges but I will need to make a monthly payment until that time happens.

Thoughts?

SADIntantUser

[Max3Aj]

@SADInstantUser, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

We are sorry you feel this way. 

You can try downgrading your plan. 
If you downgrade, your plan automatically changes on the first day of the next billing cycle. Your rollover maximum changes with your new plan, so you may lose rollover pages.
 

• Sign into your Instant Ink account.
• Click HP Instant Ink, then Update Plan in the left menu.
• Make sure the printer you are interested in is selected. Different printers qualify for different plans.
• Select another plan from the list.

If you cancel:

• You can continue printing with Instant Ink supplies until the end of your current billing cycle.
• At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.

Instant Ink account management | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[Max3Aj]

We hope you’re doing great.  

We just want to send a follow-up message to check how things are and whether if you still need our help. If you still do, we’re just a DM away.  

Take care and have a good day.  

Max3Aj

HP Support