InstantInk cannot be start

[Zoey-and-Elf]

I just bought a DeskJet 2710e All-In-One Printer with 6 months of InstantInk. 

However, as I was following the instruction to enrol for the InstantInk. From my Mac, the website refer me to enrol it on HP Smart. However, the "InstantInk" tile is not exist neither from my Mac version of HP Smart, nor the phone version of HP Smart. I am currently stuck at unable to enrol for the InstantInk.

[Jay_G24]

Hi @Zoey-and-Elf,

I'd like to help!

I understand you are unable to enroll in instant ink.

Follow the below instructions to enroll in instant ink-

Enrolling in Instant Ink takes just a few minutes. You need an eligible printer with an internet connection, an HP account, an email address, and a payment method.

You will receive your Welcome Kit with cartridges in about 10 days. After that Instant Ink ships cartridges when you need them.

• If your printer has not yet been added to your HP account, go to 123.hp.com to download the HP Smart app for your computer or mobile device. The HP Smart app guides you through the printer setup and enrollment process.

• If your printer has already been added to your HP account but is not yet enrolled in Instant Ink, follow these steps.

  1. Sign into your HP Instant Ink account.

  2. If HP Instant Ink  displays as a choice in the left menu, click HP Instant Ink > Plan Overview.

  3. Click Enroll Another Printer or Enroll/Replace Printer to complete the enrollment.

Also, refer to the document - Enrolling in HP Instant Ink

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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