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feduss
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Instantink refund for an unused plane

Hi!
I have an unsed (0/100 pages printed) instantink 5€/months active plane. Can i ask to downgrade to free plane and to no send me the 5€ import? 

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feduss
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Instantink refund for an unused plane

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HP Support Agent
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Instantink refund for an unused plane

@feduss, Welcome to the HP Support Community!

 

As the issue is related to Instant ink cartridges, I need more information to help you out.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required.

Keep me posted.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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