Instantink refund for an unused plane

[feduss]

Hi!
I have an unsed (0/100 pages printed) instantink 5€/months active plane. Can i ask to downgrade to free plane and to no send me the 5€ import? 

[feduss]

up

[Kumar0307]

@feduss, Welcome to the HP Support Community!

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

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