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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
lbw
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Message 1 of 3
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Instgant ink, out of yellow ink, not being replenished by HP

HP Recommended
hp officejet pro 8710
Microsoft Windows 10 (64-bit)

My printer has just told me I am out of yellow ink. I have been on instant ink replenishment for over a year with my HP OfficeJet Pro 8710 printer. Been replenished before without a problem. Been paying every month for the service. Having trouble getting through, need ink badly, low on black also. Do I need to go out and buy some at a store? Is there any quick way to get in touch with someone at HP to get some ink coming.   

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SFINK
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i Have same issue and i put my question here : https://h30434.www3.hp.com/t5/HP-Instant-Ink/HP-Instant-ink-NO-shipment/m-p/7820025/thread-id/13210

I also need Yellow ink which is low.

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Jay_G24
HP Support Agent
HP Support Agent
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Message 3 of 3
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HP Recommended

Hi @lbw,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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