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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP ENVY 6020e All-in-One Printer
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I recently purchased the printer with the following offer: 6-month trial of Instant Ink with HP+.
I set up my HP Smart account and as soon as try to sign up for Instant Ink, I can't find anything to ensure my 6-month trial.
How can I solve this issue?

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @lnikosl,

 

Welcome to the HP Support Community. I'd be happy to assist you!

Kindly share the screenshot or images of the 6-month trial offered. 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @lnikosl,

 

Welcome to the HP Support Community. I'd be happy to assist you!

Kindly share the screenshot or images of the 6-month trial offered. 

I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

I am an HP Employee
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