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‎05-11-2020 09:06 AM

HP Recommended

Hi everyone,  just l sign with Instant Ink . When I sign with Instant Ink my cartridges was empty,  and now I see they won't send me other cartridges until the old one was empty,  but is all ready empty.  Please someone can you help me. Thanks 

1 REPLY 1

‎05-11-2020 01:57 PM

HP Recommended

Hi @Vasilik ,

 

Welcome to the HP Support-Community.

 

I understand that your cartridges are empty but Instant Ink won't send new cartridges. Is that correct?

If so, please check out this hyperlink:

 

HP Instant Ink - Where are My Ink Cartridges? 

 

I hope that helps!

 

Cheers!

Nils


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