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07-07-2022 12:27 AM - last edited on 07-08-2022 05:56 AM by JessikaV
FOR PRINTER NAME OFFICEJET 5200 SERIES, MODEL 5258, PRODUCT # Z4B12A// KEEP GETTING ERROR MSG CANNOT PRINT CONTACT HPINSTANTINK.COM// DID THE TROUBLESHOOTING, UPDATED MY LAPTOP, UNPLUGGED, TURNED OFF/ON, THE CARTRIDGES ARE FULL OF INK, NO PAPER JAMMED, AND STILL GETTING THIS MSG, SEND NEW PRINTER I HAVE MY REAL ESTATE BUSINESS AND CAN NOT PRINT DOCUMENTS FOR MY CLIENTS//
07-11-2022 11:42 AM
Welcome to the HP Support Community
I'd like to help!
I understand you are unable to print with instant ink cartridges
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.