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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Jadie808
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Keeps telling me to update my address when i sign up for the free trial

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Hp envy 5055

i cant sign up for the free trial 

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Kumar0307
HP Support Agent
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Hi @Jadie808

Welcome to the HP Support Community. To assist you better, I'd like to know the following:

  • Is the printer enrolled in Instant ink or are you trying to enroll it now?
  • Refer to this document to know how to enroll.
  • Are you using Instant ink cartridges or regular HP cartridges in the printer?

 

To know how to update the address on the account, click here.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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