cancel
Showing results for 
Search instead for 
Did you mean: 
Amy347
New member
1 0 0 0
Message 1 of 2
143
Flag Post
HP Recommended

Keeps telling to replace my colour cartridge even though I already have

HP ENVY 4520
Unknown

I just received my first instant ink cartridges the black one has went in absolutely fine but the coloured one keeps saying I need to replace it even though it’s fresh I’ve tried the stuff on the community bit and nothing seems to be working 

Tags (1)
1 REPLY 1
Level 16
Level 16
32,764 26,136 2,387 8,130
Message 2 of 2
104
Flag Post
HP Recommended

Keeps telling to replace my colour cartridge even though I already have

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.

 

 

 

Instant ink UK.png

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation