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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎02-08-2023 01:34 PM

HP Recommended

I can see from the community that I am not the only  person who cannot update my card information for my instant ink account.  Like the others on here I am told to log into my account then click on 'billing'  There IS NO billing shown. Only Profile and notifications. If you try to go into instant ink it brings up a page to 'join'.  I can see others have asked this question and got the same answer to click on billing when what we are saying is that billing doesn't appear as an option.  I have had a 90 minute session on Whatsapp with an advisor from HP but no matter how many links I was sent it didn't bring this option up.  I'm going slowly mad.  I think there must be a fault on the site but if they can't take money they will stop my printing won't they?

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