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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Can't log in to my Instant Ink account to change my address and email address. We've moved and my old email address is no longer active, so I can't use the "forgot username/password" function to try to resolve the login problem. Apologies if this isn't the proper place to post this. Desperate.

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@mikenova, Welcome to the HP Support Community!

 

I understand you have login issues with the Instant Ink account. For security reasons, one on one interaction with HP technician is required.

Kindly contact the Instant Ink department in your region for assistance. The contact information can be found on the home page of Instant Ink. Click here

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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