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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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macOS 12.0 Monterey

Hi, I lost my black cartridge for my HP Envy 6055e during a recent move. I have an Instant Ink subscription, so the system says it cannot detect ink levels to send me a new one, and if I go to the store to buy a normal one, it would not register. Wondering if I can get some help getting a new one mailed to me? Thanks in advance

1 REPLY 1
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@Anniez95 

 

Welcome to the HP User Community.

 

First, I hope the move went well in other ways...

 

You want to talk to Instant Ink Support to arrange for a replacement cartridge.

 

Options

 

Use the information included in this message to contact Instant Ink Support

 

OR

 

Wait here in the Community for an agent to find and respond to your question.

Waiting is not faster - we are not Instant Ink Support - Waiting generally works.

 

 

I will ask that your message be moved to the Instant Ink board.

 

 

 

===============================================================

Things that are Instant Ink

Instant Ink >> Details / How-to / Articles / Contact Information

 

Contact Instant Ink Support from within your Instant Ink Account

 

OR

 

Instant Ink Support >> HP Instant Ink Support   

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Scroll down – look for contact number on the webpage.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Examples of the Terms of Service Contract for various regions

>>> Document Includes contact information  <<<

 

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Lots more information…

 

Start here:  Get HP Instant Ink Support

Sample Sections

  • Your ink
  • Your HP Instant Ink account
  • Your printer connections

 

HP Instant Ink - Manage your account

Manage your Account

Including:

Change your payment information

Change to PayPal

Apply a prepaid card

Sign into your account

Review your bill

Change plans

Change or verify your shipping address

Change your email address

About rollover pages

About page counts

About additional pages

Move your service to another country/region

Cancel your account

Recycle your cartridges

 

 

===============================================================

How does it work?   Details / Plans / Cancel Information

 

Check through the Website  FAQ

 

Additional Information:

 

 HP Instant Ink - Cancel Your HP Instant Ink Service

 

HP Instant Ink - Enrolling in HP Instant Ink

 

HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.